St Martins provides:
And, as a not-for-profit organisation, we invest significantly in staff training and the ongoing improvement of all services.
Did you know that 100% of people who used our services in 2013 say their life choices were improved? Here are some more key stats about the services we provide.
We offer very competitive prices for a comprehensive level of service and staff expertise. All our homes are staffed 24/7. We run a number of activities, classes and learning opportunities on site, as well as identifying with our residents which external agencies can help them to gain greater independence.
100% of people using our services in 2013 said that the potential for their harm from others had been minimised. We maintain close links with local services to ensure we do all we can to ensure the safety of people who use of services. All front line staff attend regular mandatory training on safeguarding, CQC regulations, health and safety, equality and diversity, as well as best practice in caring for vulnerable adults. We also work closely with professionals in statutory mental health services as well as with our neighbours and the police to intervene when the behaviour of people who use our services becomes hazardous to the lives of other people.
We place particular emphasis on encouraging residents to engage with physical activities, creative enterprise and learning opportunities in order to facilitate their recovery. Every year at St Martins’ AGM, and during open days at our care homes, residents are encouraged to take the lead in putting on exhibitions of creative work, as well as assisting us with the planning and delivery of these events.
Each resident is allocated a keyworker and has support available 24/7. We look to identify key areas for development with all residents, starting with our initial assessment and a staged process of move in. This work is followed up in weekly keywork sessions and feeds regular updates to each residents’ care plan.
Feedback from residents, CQC reports, and our funders and partners in the NHS and local authorities, has all indicated that our staff are proactive, respond quickly to developing situations and are good at maintaining contact with service users and their care teams.
Contact Grace Bomboko – graceb(at)stmartinoftours.org.uk / 0207 704 3820 to discuss referrals.
Please send this documentation to referrals in the first instance at referrals(at)stmartinoftours.org.uk
Alternatively you may need to send it to the manager of the relevant care home or service.